Airbnb and Vrbo are teaming as much as shut down repeat offenders in celebration homes
A woman is on the phone at the Airbnb office in the SOMA neighborhood of San Francisco, California.
Gabrielle Lurie | Reuters
Airbnb and Vrbo, Expedia’s home sharing unit, are teaming up to tackle repeat “party house” criminals.
The companies announced Friday that they are developing the Community Integrity Program, an industry collaboration to share information about remote listings and step up action against repeat offenders who book rentals just to throw parties.
“Both companies have worked separately to address the challenge of disruptive party houses that are repeatedly reported. The challenge remains, however, as repeat offenders can be removed from one platform and then reappear on another, “the companies said in a joint press release.
“The neighbors don’t care if a party house gets its reservations through a certain platform – they just want the parties to stop. So one platform alone cannot solve this problem – it requires an industry-wide effort, ”they added.
The companies will work with an outside intermediary to develop a process to identify entries that have been permanently banned from both platforms due to repeated violations of their community guidelines. This information is then available to any company to take action if the entries are then displayed on other platforms.
Airbnb and Vrbo are asking other companies in the short-term rental industry to join the program, which is set to roll out in the US in the coming months.
So-called party houses have long been a problem for short-term renters. Airbnb, for example, has introduced a worldwide ban on party houses, which repeatedly cause trouble in neighborhoods.
However, because of the way these companies work, they can’t always prevent parties. Guests can sometimes check-in even in remote accommodations while the owner is away and invite as many people as they want.
“Working with industry is an important step in addressing enforcement gaps and prioritizing the safety of the communities in which we all operate. This is the first step to building on an important foundation, ”said the companies.
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